Ar-Riyad, Saudi Arabia Jul 22, 2025 (Issuewire.com) - ZAPS Premium, Flagship Service of ZAPS Group, Wins Prestigious Arabian Best of Best Awards 2025
ZAPS Group proudly announces that its flagship luxury service, ZAPS Premium, has been honored with two prestigious accolades:
These recognitions were awarded at the Arabian Best of Best Awards 2025, celebrating ZAPS Premiums commitment to premium, tech-enabled, and customer experiences in travel, concierge, and executive transportation services across the GCC.
The event, held in Dubai earlier this year, the ceremony recognized industry leaders who have redefined service excellence and innovation across the region. ZAPS Premium stood out among the top contenders for its seamless, high-touch services in Saudi Arabia, the UAE, Middle East, and other GCC marketswhere luxury mobility solutions are in increasing demand.
ZAPS Premium also received a second recognition, being awarded the "Customer Experience Excellence Award," highlighting the companys commitment to creating seamless, personalized, and reliable service touchpoints that have elevated the lifestyle service standards in the region.
Recognition Across Regions
ZAPS Premiums achievements are backed by its strategic expansion and carefully curated partnerships.
The company would like to clarify that its current premium concierge offerings are exclusively in partnership with SAB, and Visa Concierge. These collaborations enable high-value cardholders to access a suite of elite travel and lifestyle services. The company also rolled out impactful co-branded activations with major retail and banking partners in Riyadh, Jeddah, and Dubai.
Throughout the last twelve months, ZAPS Premium successfully executed over 10,000+ luxury travel and mobility service transactionsranging from airport meet & greets, fast-track immigration, and premium lounge access to executive chauffeur ridesensuring travelers experienced seamless comfort and reliability.
The brands tailored offerings for VIPs, frequent flyers, and corporate clients further strengthened its reputation as a trusted premium mobility partner in the region. The companys airport concierge services became a staple among elite travelers, especially across King Khalid International Airport (RUH) and Dubai International Airport (DXB).
Voice of the CEO: Leading with Vision and Purpose
Speaking on the recognition, Mr. Ahmed Pasha, Founder and CEO of ZAPS Group, stated:
Winning this award reflects not just past achievements but the roadmap ahead. As we expand into India, our focus is clearbringing elite, airport-centric services to leading banks and their high-value customers, starting with Hyderabad.
ZAPS Premium is built on partnerships and precision. We aim to empower banks with value-added lifestyle offerings that enhance their customer experience and loyalty. Our goal is to make premium travel services accessible to those who expect excellence, and were proud to begin this new chapter with strong momentum and shared vision.
ZAPS Premium's recognition by industry veterans and award committees underscores its unique value proposition and growth-focused roadmap, especially as the company continues to grow its B2B portfolio and geographic presence.
Expanding Horizons: ZAPS Premium Launches in Hyderabad, India
As part of its global growth strategy, ZAPS Premium recently expanded into the Indian subcontinent with the soft launch of operations in Hyderabad, India, in August 2025. The city, a growing hub for global travelers, luxury consumers, and tech-savvy professionals, is an ideal fit for ZAPS Premiums curated lifestyle service offerings.
The India launch brings exclusive services to a new demographic, with access to airport concierge, chauffeured transport, luxury gifting, and B2B partnerships tailored to banks, fintechs, and lifestyle brands. Early response from banking and retail networks in Hyderabad has been positive, with partnership talks already underway for customer loyalty integrations.
Hyderabad is a strategic gateway into South Asia, added Mr. Ahmed Pasha, Founder and CEO of ZAPS Group. With our strong foundation in the GCC, were excited to bring the same level of service excellence to Indian customers, while unlocking new partnership opportunities.
Vision Ahead: Technology-Driven Premium Experiences
The ZAPS Premium mobile application continues to receive updates, bringing together mobility services, customer engagement tools, and secure booking features in one platform. To prevent unauthorized signups, ZAPS Premium is now refining its B2C eligibility criteria to ensure that services remain exclusive to verified partner bank cardholders and select premium customers.
This technological backbone enables ZAPS Premium to scale without compromising on exclusivity, a key concern especially in markets that are both high-volume and high-touch.
In 2025, ZAPS Premium is also set to announce new B2B tie-ups in the hospitality, airline, and event management sectors, expanding its footprint while strengthening brand recall through quality execution and curated partner campaigns.
About ZAPS Group
Founded with a mission to redefine premium customer engagement across sectors, ZAPS Group operates at the intersection of technology, loyalty, and luxury services. Its flagship product, ZAPS Premium, delivers exclusive concierge and mobility services to banking and enterprise partners across Saudi Arabia, the UAE, Bahrain, and now India.
ZAPS Groups focus on customer experience, operational excellence, and meaningful brand partnerships makes it a preferred choice for businesses looking to elevate their customer offerings through white-glove services.
Media Contact
ZAPS Group
+91 40 2329 2786
ZAPS Group operates at the intersection of technology, loyalty, and luxury services. Its flagship product, ZAPS Premium, delivers exclusive concierge and mobility services to banking and enterprise partners across Saudi Arabia, UAE, Bahrain, and now India
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